Terms & Conditions

ScribeMatch is a product of Atypical Platform Pvt. Ltd. ("we", "us", "our"), operating under the Atypical Advantage brand. By downloading, registering on, or using the ScribeMatch mobile application or associated web portal (collectively, the "Platform"), you agree to be bound by these Terms & Conditions ("Terms").

We reserve the right to update or modify these Terms at any time. Material changes will be notified via in-app alert or email. Continued use of the Platform after any updates constitutes your acceptance of the revised Terms. If you do not agree with any part of these Terms, you must discontinue use immediately.

1. Platform Overview

ScribeMatch is a community-based, invite-only mobile application designed to connect individuals who require writing assistance ("Users") with community-verified volunteers who provide that assistance ("Scribers"). The Platform is not a public marketplace — all participants must be verified by an administrator before gaining access.

The Platform prioritises trust, accessibility, safety, and accountability. All interactions occur within a controlled, monitored environment. ScribeMatch does not employ Scribers and is not a party to any engagement between a User and a Scriber. We provide the technology infrastructure that facilitates these connections.

2. Eligibility & Account Registration

Age Requirement

To use ScribeMatch, you must be at least 18 years of age. Individuals under 18 may only access the Platform with the explicit consent and active supervision of a parent or legal guardian, who assumes full responsibility for their use of the Platform and compliance with these Terms.

Accurate Information

You must provide truthful, accurate, and complete information during registration, including your name, contact details, and location. You are responsible for keeping your profile information current. Providing false, misleading, or fraudulent information may result in immediate suspension or permanent removal from the Platform.

Account Security

Your account is personal to you and is non-transferable. You are solely responsible for maintaining the confidentiality of your OTP and session credentials. You must not share your account access with any other individual. ScribeMatch will not be liable for any loss arising from unauthorised use of your account due to your failure to keep credentials secure.

Admin-Controlled Onboarding

ScribeMatch operates on an invitation-only basis. Registration does not automatically grant access. All accounts — whether User or Scriber — must be reviewed and approved by an administrator before the Platform features become available. We reserve the right to decline or revoke any application without providing reasons.

3. Intellectual Property

All content, technology, branding, design, and software comprising the ScribeMatch Platform — including the application, admin panel, algorithms, interface design, logos, and documentation — is the exclusive intellectual property of Atypical Platform Pvt. Ltd., unless otherwise stated.

Limited Licence to Users

You are granted a limited, personal, non-exclusive, non-transferable, and revocable licence to use the ScribeMatch application strictly for its intended purpose: connecting with community Scribers or Users for writing assistance. This licence does not permit you to:

• Copy, reproduce, modify, or distribute any part of the Platform or its content
• Reverse engineer, decompile, or attempt to extract source code from the application
• Use Platform content for commercial, promotional, or competitive purposes
• Screen-record, screenshot, or redistribute in-app conversations without explicit consent of all parties

Content Submitted by Users

By submitting any content to the Platform — including request descriptions, profile information, and chat messages — you grant ScribeMatch a non-exclusive, royalty-free licence to store, process, and use that content solely to operate the Platform and fulfil our obligations under these Terms and our Privacy Policy. We do not claim ownership of your content and will not use it for any other purpose.

4. General Disclaimer

The ScribeMatch Platform and all services provided through it are offered on an "as is" and "as available" basis. While we strive to maintain a reliable, safe, and accessible service, we make no representations or warranties — express or implied — regarding:

• The quality, accuracy, completeness, or fitness for purpose of any writing assistance provided by a Scriber
• The availability, continuity, or error-free operation of the Platform at any time
• The suitability of any Scriber for a particular task or User requirement
• Outcomes arising from engagements facilitated through the Platform

Accessibility Disclaimer

ScribeMatch is committed to accessibility in accordance with recognised standards (WCAG). However, certain device-level features, third-party integrations (such as Firebase notifications), or operating system constraints may affect the accessibility experience on specific devices.

5. Limitation of Liability

To the fullest extent permitted by applicable law, ScribeMatch and Atypical Platform Pvt. Ltd. shall not be liable for any loss, damage, or harm — direct, indirect, incidental, special, consequential, or punitive — arising from or related to:

• Your use of or inability to access the Platform
• Any engagement or interaction between a User and a Scriber
• Errors, interruptions, data loss, or technical failures of any kind
• Unauthorised access to your account arising from failure to protect your credentials
• Actions or content of any third-party service provider integrated with the Platform
• Any harm resulting from reliance on inaccurate or incomplete Platform information

6. Indemnification

You agree to indemnify, defend, and hold harmless ScribeMatch, Atypical Platform Pvt. Ltd., and its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or in connection with:

• Your use of the Platform, including any engagement you initiate or participate in
• Your breach of any provision of these Terms
• Any content you submit, post, or transmit through the Platform
• Your violation of any applicable law or the rights of any third party
• Any misconduct, fraud, or misrepresentation on your part

7. Termination of Access

ScribeMatch reserves the right to suspend, restrict, or permanently terminate any account at its sole discretion. The following are grounds for termination:

8. Consequences of Termination

• Access to the Platform and all features will be immediately revoked
• Any active engagements will be cancelled and the counterparty notified
• Accounts terminated for misconduct, fraud, or breach of Terms are not eligible for reinstatement
• We reserve the right to retain data as required by law or for legitimate business purposes even after account deletion — see our Privacy Policy for retention timelines
• Where termination arises from criminal or harmful conduct, we may refer the matter to relevant law enforcement or regulatory authorities

9. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of India, including the Information Technology Act 2000, the Consumer Protection Act 2019, and all applicable rules and regulations thereunder.

Any dispute arising out of or relating to these Terms, the Privacy Policy, or your use of the Platform shall first be referred to good-faith mediation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts located in Jamshedpur, Jharkhand, India.

10. Policy Updates

ScribeMatch reserves the right to update, revise, or modify these Terms at any time to reflect changes in law, our services, platform capabilities, or community guidelines.